10 Benefits of Working With Filipino Virtual Assistants

Written by: Carla Sonza

Ever since outsourcing became popular, more and more businesses have discovered the advantages of working with a virtual assistant..

Business owners have discovered how important the role that virtual assistants play in the growth and success of their business. Being a global trend, virtual assistants come from different countries all over the world. However, most businesses prefer to hire Filipino virtual assistants over VAs from other countries like India or China.

Here are some of the reasons why Filipino Virtual Assistants are the best in the industry:

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1. English skills. Communication is very important in any business, whether it’s writing correspondence, talking with potential clients, providing customer service or relaying instructions. Filipinos have excellent English skills because it is their second language. They have neutral accent and are good in grammar compared to VAs from other countries.

2. Talented and skilled employees. Philippines has a very high literacy rate and every year, thousands of young graduates skilled in different fields are looking for work. Filipinos are also fast learners and flexible due to their extensive training. The country is known as one of the most popular BPO hub in Asia and has trained a lot of professionals in this industry. Most VAs come from the BPO industry so it will be easier for you to find an experienced VA for your business.

3. Inexpensive labor cost. One of the reasons why labor rates in the Philippines is cheaper is the relatively low cost of living in the country. If you hire an in-house employee, you’ll have to pay around $20-$30 per hour on top of overhead and training costs.

4. Friendly culture. The Philippines is one of the most popular tourism destinations and you’ll often see foreigners interacting with the locals wherever you go. Filipinos are exposed to different cultures, making them more skilled in dealing and communicating with foreign clients. Plus, Filipinos are friendly in nature so they are easy to work with.

5. Work ethics. Filipinos are inherently hardworking people who will do everything to complete the tasks assigned to them. They can work independently without you having to look over them all the time. They are also very resourceful and can easily adapt to any situation.

These are just some of the benefits you will discover as you work with a Filipino virtual assistant. Whatever your business goals are, your Filipino VA will make sure to work hard to accomplish all the tasks and contribute to your success.

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5 Useful Tools Every Outsourcing Beginner Should Have

Written By: Carla Sonza

Congratulations for taking the first big step into outsourcing! Now that you have chosen to work with a virtual assistant, it will be much easier for you to manage your time, your resources and your business.

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Businesses who have been using VAs for a long time now will testify to the benefits this strategy has brought them. However, as a beginner in this industry, you need to be equipped with the right tools to make it work.

There are many tools you can use when outsourcing but we’ll focus on the basic and leave the more complicated ones for you to discover. Here are the basic tools or software you need to have when working with a virtual assistant.

Skype. There are many communication tools out there and the most popular is Skype. It allows you to send messages, make voice calls and video calls, organise meeting through video conferencing and transfer files. Skype has a mobile version, a desktop version and a browser version, making it easier for you to access the tool wherever you are.

Jing. If you have trouble articulating what you want your virtual assistant to do or you want to show your screen, the perfect tool for this is Jing. It is a free screen capture application that allows you to take snapshots of your computer screen. You have to download the software to record audio. video and image files. Once you’re done recording, you can send the link to the file to your VA.

Time Monitoring. If you’re working with YBVA, you don’t have to worry about time tracking because they have a built in program to do this. You can access the time logs and see what your virtual assistant is doing and how much time is spent for each task. You can also use other time monitoring applications such as Time Doctor or Toggl.

Google Drive. When working with a remote staff, it is important to have real-time access to all files your employee is working on so you stay on top of your game. There are several storage apps out there but most business owners prefer to use Google Drive. It is free but you can upgrade for a higher storage capacity. You can access the files anywhere using your computer or mobile. You can also edit files on the go, making collaboration easier and more convenient.

LastPass. Working with a virtual assistant sometimes require you to provide them with access to your personal accounts. LastPass provides you with a secure way to grant them access without divulging your password. It also allows you to organise your passwords so you don’t have to worry about forgetting them again.

What tools can you add to this list?


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