Outsource Your
Virtual Assistant
Expert virtual assistants, minus the hefty price tag. Save up to 80% on wages while getting more done.
Why Outsource to Online Officer
Our virtual assistant services are ideal for startups and small businesses in Melbourne, Sydney, Brisbane, and other cities in Australia. Enjoy month-to-month contracts, a streamlined hiring process, and access to top talent – all while keeping your budget in check.
- No lock-in contracts, no long-term commitments
- No upfront fees or hidden charges
- Free recruitment process; pay only after you choose your staff
- Background checks included
- Change staff once every six months at no cost
- Your choice: home-based or office-based staff
- Flexible billing: hourly or fixed monthly rates
- Part-time or full-time options available
- Access a diverse Filipino talent pool
How Much Do Our VA Services Cost
Junior Virtual Assistant
starts at AUD 10/hour
Senior Virtual Assistant
starts at AUD 12/hour
How to get started
Step 1. Book a free consultation.
Share your business needs and goals in a no-obligation consultation. We’ll discuss how our tailored services can address your unique challenges and drive your success.Step 2. Recruitment process.
Our team will source and screen top talent based on your specific requirements. We’ll present you with a shortlist of highly skilled candidates for your review.Step 3. Contract signing.
Once you’ve selected your ideal candidate, we’ll prepare a comprehensive contract outlining the terms of service, responsibilities, and payment structure.Step 4. Client and staff onboarding.
We’ll guide you and your new staff through a seamless onboarding process, including introductions, training, and setup.Step 5. First invoice payment.
You’ll receive your first invoice reflecting the payment terms outlined in your contract before your staff begins working.Step 6. Your staff starts day-to-day operation.
The staff will begin working on your assigned tasks, supported by our commitment to your satisfaction.Benefits of Hiring a VA
Cost & Time Savings
Slash overhead costs and reclaim valuable time by outsourcing to a virtual assistant.
Scalability
Easily scale your support up or down as needed, without the commitment of long-term contracts.
Access to Expertise
Tap into specialised skills you may not have in-house – from social media to bookkeeping to technical support.
Our Virtual Assistant Services
We offer a wide range of virtual assistant services tailored to your needs. From basic administration to specialised support, let us streamline your operations and free up your time so you can focus on what matters most.
Core Admin Support
General Admin VA
Handles basic tasks like email management, calendar scheduling, travel arrangements, file organization, and data entry.
Executive Assistant:
Supports high-level executives and leaders, handling complex scheduling, communications, project coordination, and sometimes personal tasks.
Customer-Facing Roles
-
Customer Service VA
Provides front-line support, answering enquiries via email, phone, or live chat. Resolves issues and builds strong customer relationships. -
Technical Support VA
Offers help with software, hardware, or IT troubleshooting. Requires specialized technical knowledge.
Sales & Marketing
-
Social Media VA
Manages social media presence, creates content, schedules posts, interacts with followers, and analyses social performance. -
Content Creation VA
Writes blog posts, website copy, email newsletters, marketing materials, and may assist with editing and proofreading. -
Email Marketing VA
Handles email campaign strategy, creates newsletters, manages contact lists, and tracks analytics.
Specialised Expertise
-
eCommerce VA
Manages online stores (Amazon, Shopify, WooCommerce, etc.), handles product listings, customer orders, returns, and inventory management. -
Real Estate VA
Assists realtors with lead generation, listing management, transaction coordination, and administrative support. -
Bookkeeping VA
Tracks income and expenses, prepares financial statements, handles invoicing, and may assist with tax preparation. -
Data Entry VA
Organizes and inputs large volumes of data into spreadsheets, databases, or specialized software. -
Research VA
Conducts online research, gathers information, fact-checks, and compiles reports. -
Website Management VA
Updates content, maintains functionality, handles technical aspects, and may help with basic SEO.
Don't see what you're looking for?
Don't worry because that’s not an exhaustive list! We specialise in finding custom VA solutions based on your specific requirements. Let's discuss your needs and find the perfect virtual assistant for you.