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How We use your data

WE RESPECT YOUR PRIVACY

Online Officer Inc respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, and protect your personal information.

“Personal information” means any information that can identify you as an individual.

COLLECTION OF PERSONAL INFORMATION

Online Officer Inc may collect and store personal information that you provide to us directly, enter on our website, or supply in other ways.

This may include details such as your:

  • Name
  • Email address
  • Phone number
  • Company or Organisation

We may also collect additional information, including (but not limited to):

  • Feedback or survey responses
  • Business information you choose to share with us
  • Preferences relating to marketing or communication
  • Payment details if you purchase services from us
  • Any information you provide while communicating with our team

HOW WE COLLECT YOUR PERSONAL INFORMATION

We may collect personal information when you:

  • Interact with us electronically (via email, forms, or online tools) or in person
  • Use our website or digital platforms
  • Engage our services or request a proposal
  • Provide information through surveys, promotions, or feedback requests

We may also receive personal information from third parties. If so, we will handle it in line with this Privacy Policy.

USE OF YOUR PERSONAL INFORMATION

Online Officer Inc may use your personal information to:

  • Provide you with updates, service information, or marketing materials
  • Deliver and improve our services
  • Notify you of new products, services, or opportunities
  • Better understand your needs and preferences

We may contact you by email, phone, SMS, or mail.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your information to:

  • Our employees, officers, and independent contractors
  • Applicable service providers, partners, and subcontractors assisting us in delivering services
  • Consultants, insurers, or legal representatives

We may also disclose information if required by law, regulation, court order, subpoena, or in response to law enforcement requests.

Your information may be processed or stored in countries outside Australia, including (but not limited to) the Philippines, the United States, and other jurisdictions where our partners or service providers operate.

If our business undergoes a restructure, sale, or transfer of assets, we may transfer user databases (including personal information) as part of that process, subject to confidentiality obligations.

By providing us with personal information, you consent to such disclosures under this Privacy Policy.

SECURITY OF YOUR PERSONAL INFORMATION

Online Officer Inc takes reasonable steps to protect the information you provide against misuse, interference, loss, unauthorised access, modification, or disclosure.

While we implement safeguards, the transmission of information over the internet is at your own risk, and we cannot guarantee complete security of data shared with us electronically.

ACCESS TO YOUR PERSONAL INFORMATION

You may request access to the personal information we hold about you, in accordance with the Privacy Act 1988 (Cth). A small administrative fee may apply for providing this information.

If you believe that the information we hold is inaccurate, outdated, incomplete, or misleading, please contact us at [email protected] to request corrections.

We reserve the right to refuse access in circumstances permitted by the Privacy Act.

COMPLAINTS ABOUT PRIVACY

If you have a concern or complaint about how we handle your personal information, please email us at [email protected]. We take privacy concerns seriously and will respond as quickly as possible.

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on our website. Please check back periodically to review the current version.

WEBSITE INFORMATION

When You Visit Our Website

When you visit www.onlineofficer.com.au, we may collect details such as browser type, operating system, and referring website. This information is used in aggregate to analyse website usage and improve our services.

Cookies

We may use cookies to improve user experience, analyse website traffic, and deliver personalised advertising through third-party services (e.g. Google Ads). You can disable cookies in your browser settings, but some website functionality may be affected.

Third-Party Sites

Our website may include links to third-party websites. These links are provided for convenience only. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

GDPR DATA PROTECTION RIGHTS

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete your personal information
  • The right to correct inaccurate or incomplete data
  • The right to object to or restrict processing
  • The right to data portability
  • The right to withdraw consent at any time

Requests can be made by contacting [email protected]. Proof of identity may be required before we respond.

You also have the right to lodge a complaint with your local data protection authority in the EEA.